THE UNTAPPED POWER OF EMPOWERMENT

After a recent speaking engagement, I went back to my Best Western hotel room in St. Albert, Alberta. On the coffee table I found this note with a little gift bag containing a bottle of water and a candy bar. Since receiving this inspiring little note of kindness, I have used it to illustrate leadership … Read moreTHE UNTAPPED POWER OF EMPOWERMENT

REFLECTIONS ON THE OTHER EVEREST RETREAT

“You are a leader second. First, you are a human being.”  – John Scherer I know from my own research, and my more than thirty years of experience in the leadership development field, that now more than ever, the world is in need of leaders who are committed to substance over superficial, character over charisma, and … Read moreREFLECTIONS ON THE OTHER EVEREST RETREAT

Stop Evaluating People and Start Holding Them Accountable

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In recent months, smart companies are finally seeing the futility of the old, outdated rule-based, bureaucratic “evaluation systems” of performance management. Many organizations I work with are abolishing their “rank and yank” systems that assign employees a performance score relative to their peers, while punishing or firing those with low grades. Other organizations are wisely … Read moreStop Evaluating People and Start Holding Them Accountable

A RESPECTFUL WORKPLACE – Holding Each Other Accountable To Create One

Just about every organization will have respect, in one form or another, as one of their espoused values. We are told that a respectful workplace is one where all employees are treated fairly, diversity is acknowledged and valued, communication is open and civil, conflict is addressed early, and there is a culture of empowerment and cooperation. … Read moreA RESPECTFUL WORKPLACE – Holding Each Other Accountable To Create One

Seven Steps To Holding An Employee Accountable

how to hold people accountable

“Everyone on a team knows who is and who is not performing and they are looking to you as the leader to see what you are going to do about it.” – Collin Powell, former US Secretary of State Last week, in a two-day culture and leadership development workshop with a group of executives, one of … Read moreSeven Steps To Holding An Employee Accountable

BRIDGES OF TRUST – 12 Ways To Become An Accountable Person

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From our research and work of building trusting cultures we know that personal accountability is the keystone on the bridge of trust. In today’s world, you won’t get power from your title. You get your power from your ability to build trust. And you build trust first and foremost, by being accountable. It’s that simple, … Read moreBRIDGES OF TRUST – 12 Ways To Become An Accountable Person