After a recent speaking engagement, I went back to my Best Western hotel room in St. Albert, Alberta. On the coffee table I found this note with a little gift bag containing a bottle of water and a candy bar. Since receiving this inspiring little note of kindness, I have used it to illustrate leadership … Read moreTHE UNTAPPED POWER OF EMPOWERMENT
I’m concerned about the focus these days on employee engagement as if it were some kind of “special thing” to be pursued outside the usual day-to-day operations of a workplace. Engagement isn’t a goal to be sought. Rather, it’s an outcome of good leadership. The goal should be a well-run organization. The best run organizations … Read moreAchieving Engagement From Productivity
I grew up in a day and age well before “employee engagement”. I had five different jobs before I finished my university education: I worked on farms and ranches, survey crews, a cement company, a geriatrics unit in a psychiatric hospital, and as a janitor. I learned a lot in those jobs. I learned the … Read moreEmployee Engagement: Is it Really The Boss’s Responsibility?
In recent months, smart companies are finally seeing the futility of the old, outdated rule-based, bureaucratic “evaluation systems” of performance management. Many organizations I work with are abolishing their “rank and yank” systems that assign employees a performance score relative to their peers, while punishing or firing those with low grades. Other organizations are wisely … Read moreStop Evaluating People and Start Holding Them Accountable
In recent months the topic of bullying has surfaced in my leadership development programs. Although I haven’t thoroughly researched the topic, my observation is that there is an increase in abusive and bullying behavior in the workplace. Perhaps it is related to the economy, increased stress at work, or maybe people are getting more courageous, … Read moreIs Your Boss A Bully? Or Just A Poor Communicator?
I grew up listening to transistor radios with dials that changed stations. Rather than pushing buttons, you turned a knob to tune in to a designated station. Before the age of hundreds of satellite/internet radio options, it took a few moments to fiddle with the dial to “tune it” to the exact station you were … Read moreBuilding A High Trust, High Engaged, Accountable Culture: The Power Of Attunement