Employee Engagement: Is it Really The Boss’s Responsibility?

I grew up in a day and age well before “employee engagement”. I had five different jobs before I finished my university education: I worked on farms and ranches, survey crews, a cement company, a geriatrics unit in a psychiatric hospital, and as a janitor. I learned a lot in those jobs. I learned the … Read moreEmployee Engagement: Is it Really The Boss’s Responsibility?

6 WAYS TO INCREASE EMPLOYEE ENGAGEMENT

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I’ve never seen more “employee engagement programs” thrown at employees, and we’ve never seen lower engagement scores. So what’s going on? One way to look at the challenge of employee engagement is to observe the relationship between three concepts: achievement, expectations, and happiness. Happiness results when your achievements meet your expectations. For example, if your … Read more6 WAYS TO INCREASE EMPLOYEE ENGAGEMENT

PEOPLE ARE WORTH IT – Connection As A Path To Leadership

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Dad once looked down an assembly line of women employees and thought, “These are all like my own mom – they have kids, homes to take care of, people who need them.” It motivated him to work hard to give them a better life because he saw his mom in all of them. That’s how … Read morePEOPLE ARE WORTH IT – Connection As A Path To Leadership

Employee Engagement Surveys – Not The Whole Story

I’m not against employee engagement surveys. I’m just not in favor or our over-reliance on them for an accurate picture of an organizational culture. Reading employee engagement surveys is like reading a newspaper or watching the news. It’s interesting, there’s an element of truth in them, but it’s not the whole picture. It’s more of … Read moreEmployee Engagement Surveys – Not The Whole Story

Personal Leadership – A Culture of One

Operational accountabilities are about what has to be done in an organization. Leadership accountabilities, on the other hand, are about how the work gets done. You have to take both into consideration if you want to build a great culture. Culture defines the how. It is important to regularly assess how your people are achieving … Read morePersonal Leadership – A Culture of One

The First Condition Of Employee Engagement: Engagement

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My teenage daughters have been, by far, my best teachers in understanding engagement. When I’ve been traveling for an extended time and disconnected from them, my tendency is to come home and see all the things they aren’t doing to help around the house. When I’m tired and detached from them I’ll notice how they … Read moreThe First Condition Of Employee Engagement: Engagement