Building A High Trust, High Engaged, Accountable Culture: The Power Of Attunement

I grew up listening to transistor radios with dials that changed stations. Rather than pushing buttons, you turned a knob to tune in to a designated station. Before the age of hundreds of satellite/internet radio options, it took a few moments to fiddle with the dial to “tune it” to the exact station you were … Read more

Developing A Service Culture – The Power of Servant Leadership

In 1938, while on ski trip in Switzerland, Nicholas Winton took a side trip to help the children of refugees. Nazi Germany had begun the Kristallnacht, a violent attack on Jews in Germany and Austria, and it had just reached Czechoslovakia. Winton set up a rescue operation for the children, filling out the required paperwork … Read more