How To Build A Respectful Workplace: It’s Not A Program

I recently overheard a manager talking with a colleague about how he was being sent to a “Respectful Workplace Program.” I couldn’t help but interrupt and ask him about it. “Yes,” he explained. “Everyone in our company is required to attend a one-day training seminar on how to build a respectful workplace.” Be assured that … Read more

5 KEYS TO UNLEASH GREATNESS ON YOUR TEAM

I meet some amazing leaders in my work. People hire me to work with their organization and I end up a better person by spending time with them. One such leader who has become a good friend is John Liston. John was formally a regional director at Great West Life, and now is the principal … Read more

5 LEADERSHIP LESSONS FROM A BELOVED MAYOR

Boston is one of my favorite cities. I get there at least once a year for work or to visit friends. For my daughter’s thirteenth birthday, we flew to Boston for a rare opportunity to see a Red Sox game and a Bruin’s game in the same day. The Fenway Park experience will be embedded … Read more

7 WAYS TO DEVELOP UNSHAKABLE CHARACTER

There is no real success in the world that can be separated from being a good person. In 1944, in Marzobotto, a small town near Bologna, Italy, two thousand civilians were massacred by Nazi troops. The Nazis were retaliating for acts of sabotage committed by members of the Italian resistance. One young German soldier, however, … Read more

BRIDGES OF TRUST – 12 Ways To Become An Accountable Person

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From our research and work of building trusting cultures we know that personal accountability is the keystone on the bridge of trust. In today’s world, you won’t get power from your title. You get your power from your ability to build trust. And you build trust first and foremost, by being accountable. It’s that simple, … Read more

LEADERSHIP, LIGHT, AND NELSON MANDELA

“It is better to light a candle than to curse the darkness.”      – The Christophers When Nelson Mandela died a few years ago, many leaders around the globe commented that, “a great light has gone out of the world.” Mandela was called a “guiding light in a world rife in darkness” who transformed his country … Read more